Each BECK piece is handmade by our designer, Rebecca Zeijdel-Paz, to ensure the highest quality control. After that, it is up to you to treat your BECK piece properly to ensure that it remains in perfect condition. Your piece should be stored it in the BECK pouch or box provided, or an airtight jewelry box. DO NOT expose your piece to water or other liquids -- don't wear your piece in the shower, bath, or while exercising or perspiring. To clean your BECK piece, polish with a soft, dry cloth GENTLY- otherwise it can unravel (a silver polishing cloth is too harsh and will scratch the metal. DO NOT use water-based or other wet cleaning solutions.) All jewelry should be treated with the utmost care -- do not throw or drop your piece on hard surfaces.
Because most Swarovski crystals have a special back coating, we recommend never using perfumes, oils or lotions around it or on it, in order to avoid damaging the color. We also recommend NOT taking your pieces to the beach, the sunblock, oily hands and salt will fade the coating. Polishing the crystal with an oil based cleaner will guarantee complete damage of the crystal.
Repairs can be made for jewelry purchased through beckjewels.com for up to a year after purchase. Please email firstname.lastname@example.org. Repairs that are necessary at no fault of the customer are free. Fees may apply for all other repairs.
Every credit card transaction placed with BECK is encrypted and 100% secure. No personal information is ever shared outside of our company. Your email address, shipping address, and other data are confidential.
All pieces are handmade to order. Please allow approximately 1 week for standard production and domestic deliveries via USPS Priority. Once the item is shipped, most packages arrive in 2-3 business days, although delivery within 2-3 business days is not guaranteed. Expedited production and shipping options are available as indicated during the checkout process. Please contact email@example.com if you have any questions about production and shipping. We will notify you via email if any item in your order becomes back-ordered. All packages are shipped standard FOB New York City. Please note that we do not ship to P.O. Boxes.
We do not compete with foreign stores that carry BECK, therefore we do not ship to cities that already have access to BECK jewels.
All pieces are handmade to order. Please allow approximately 2 weeks for shipment via USPS Priority Mail. Once the item is shipped, most packages arrive within 14 business days, although delivery within 14 business days is not guaranteed. All international deliveries are FOB New York City and BECK will not be responsible for shipments lost in transit. Expedited production and shipping options are available as indicated during the checkout process. Please contact firstname.lastname@example.org if you have any questions about production and shipping. International shipping fees do not include any international customs, duties or taxes, although the destination country may charge such customs, duties or taxes for your order. BECK is not responsible for any customs, duties or taxes.
Contact BECK immediately at email@example.com should you wish to cancel your order. BECK maintains sole discretion to determine whether to permit cancellation of an order. No cancellations are valid without prior approval by BECK. If we've already started working on your piece, your order cannot be cancelled.
Because each BECK jewel is handcrafted to order, our pieces are non-returnable and non-exchangeable. Contact us at firstname.lastname@example.org we can try to help you out. We reserve the right to refuse a return and items must be returned in the condition received. Any returned items that are damaged, altered, or show signs of wear will not be accepted for return and will be returned to the customer. BECK is not responsible for any loss or damage incurred on return shipments.
We agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement, which we may modify at any time. You (hereafter "Customer") agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. By using this website site, Customer agrees that Customer will not attempt to undermine the integrity of this website. Customer agrees that the use of the service is entirely at your own risk. Services are provided 'as is,' without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through the service. Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services; and 2) any warranties of title or warranties of merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with Customer. Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service. Customer's use of this site constitutes agreement to the above terms. All rights and interest in trademarks appearing on this web site and related services are the sole possession of BECK Dutch Caribbean LLC. and the owner.